Privacy Policy

Welcome to DYAD. (referred to as "we," "us," or "our"). We deeply respect the privacy of our community members, customers, and visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [Insert Website URL], use our contact forms, sign up for our newsletter, or purchase items from our shop.

By using our website and services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect information about you in a few different ways:

  • Information You Give Us Directly:

    • Contact Forms: When you reach out to us, we collect your name, email address, and any message or files you choose to send.

    • Newsletter Sign-up: When you subscribe to our newsletter, we collect your email address and name.

    • Shop Checkout: When you buy a magazine or product, we collect the necessary billing and shipping information required to fulfill your order. This includes your name, billing address, shipping address, email address, and phone number.

  • Payment Information: Payment processing is handled securely by our third-party payment gateways squarespace Payments. We do not store or have access to your full credit card details.

  • Information Collected Automatically: Like most websites, we may collect certain non-identifying information automatically when you visit, such as your IP address, browser type, operating system, and how you interact with our site. We use this strictly to improve your browsing experience.

2. How We Use Your Information

We use the information we collect to run DYAD. beautifully and securely. Specifically, we use it to:

  • Fulfill, manage, and ship your shop orders.

  • Send you our newsletter, community updates, and promotional emails (you can opt-out at any time).

  • Respond to your questions, submission ideas, or feedback submitted through our contact forms.

  • Analyse website traffic to make sure our site runs smoothly.

3. Sharing Your Information

We do not sell, rent, or trade your personal data with third parties. We only share information with trusted third-party service providers who help us run our business, including:

  • E-commerce & Shipping Providers: To process your checkout and physically mail out your items.

  • Payment Processors: To securely handle your transactions.

  • Email Marketing Platforms: To manage and deliver our newsletters through Mailchimp

All third-party partners are required to keep your data secure and use it only for the specific tasks we've hired them to do.

Effective Date: June 27, 2026

4. Cookies and Tracking

We use cookies to keep our website functioning properly (for example, keeping items in your shopping cart during checkout). You can choose to disable cookies through your browser settings, though it might affect how some parts of our shop or site function.

5. Your Rights & Choices

Depending on where you live (such as the UK, EU, or California), you have certain legal rights regarding your data. At any time, you have the right to:

  • Request access to the personal data we hold about you.

  • Request that we correct or update any incorrect information.

  • Request that we delete your data entirely from our systems.

  • Opt-out of our newsletter by clicking the "Unsubscribe" link at the bottom of any email we send.

To exercise any of these rights, simply email us at [Insert Your Support/Contact Email].

6. Data Security

We take the security of your information very seriously and use standard encryption and security measures (like SSL certificates) to protect your personal data during transmission and checkout. However, please remember that no method of transmission over the internet is 100% secure.

7. Updates to This Policy

We may update this Privacy Policy from time to time as DYAD. evolves. When we do, we will update the "Effective Date" at the top of this page. We encourage you to review this page periodically to stay informed.

8. Contact Us

If you have any questions, concerns, or ideas regarding this Privacy Policy, please get in touch:

DYAD. Email: [Insert Your Contact Email]

Website: [Insert Website URL]